Frequently Asked Questions & Answers

Need help with your Rootless Living Magazine subscription, account, or looking to collaborate? Check out answers to frequently asked questions as well as several self-serve options below.

If you have subscribed to print, please allow 6-8 weeks for your first issue to arrive. All print issues are mailed via USPS from the print shop; we are not responsible for lost or damaged mailings. A digital version of each magazine is included with your subscription for your convenience. While you wait for your print issue to arrive, feel free to access the magazine through any of the digital options listed below.

Once subscribed, you can view a digital copy of the magazine through any of these options below.

 

Download the iOS app

 

Download the Google Play app

 

Sign into the web reader

 

To access your new digital issue platform, take these five easy steps below. (NOTE: You will only have to do this once). All following issues will be added to your library whenever a new issue is released.

 

1: Visit https://rootlessliving.zinioapps.com/sign-up

2: Enter your email address (use the email you used to purchase the magazine).

3: Create a password.

4: Tap Register.

5: Tap on the Library tab to access all of your issues. Enjoy!

 

Having trouble logging in? We can help!

First, please make sure you have subscribed. 

Check your email inbox for an order confirmation from [email protected] or [email protected] 

Not a subscriber? Click here.

Next, please make sure the email you are trying to log-in with is the same email that you used when you signed up for your subscription.

If you are still having trouble trying to log in on the app, click the profile icon in the bottom right corner to see which options pop up. 

If the first option says “account”, you are already signed in.

If the first option says “sign in”, you will need to enter your email address and password to gain access to the app.

If you are unsure of your email and password for the app, or need to create one, please go here: https://rootlessliving.zinioapps.com/sign-up

If you need to reset your password to gain access to the app, please go here: https://rootlessliving.zinioapps.com/sign-in and click “forgot password.”

Manage your subscription by logging in here.

You can update your mailing address, view your account, renew, or gift a subscription. 

Please try resetting your password to see if you are able to access your account

Try going the route of setting up a new account here: https://rootlessliving.zinioapps.com/sign-up . Make sure you are signed out, and then click “register here” instead and enter the correct email address and create a new password.

If you have submitted writing samples or a query, our editorial team will review them and get back to you if the samples are a good fit for the type of content produced by Rootless Living Magazine. If you aren’t already a subscriber, and you’re interested in collaborating, we would encourage you to subscribe, so that you can familiarize yourself with the type of content produced. You can subscribe to Rootless Living magazine here. Otherwise, if you’re interested in writing for the magazine, please visit the Work With Us page.

Contributors to the magazine can fill out this form here to request a copy. If you miss the contributor copy deadline, please contact us for a digital promo code and/or purchase a back issue copy. If the issue in which you contributed is not available for sale as a back issue, it means we are sold out.

If you are interested in becoming a guest on the Rootless Living podcast, please check back at a future date. We are not scheduling any podcast interviews at this time.

To receive a copy of our media kit, please fill out the form here.