Frequently Asked Questions & Answers
Need help with your Rootless Living Magazine subscription, account, or looking to collaborate? Check out answers to frequently asked questions as well as several self-serve options below.
If you have subscribed to print, please allow 6-8 weeks for your first issue to arrive. All print issues are mailed via USPS from the print shop; we are not responsible for lost or damaged mailings. A digital version of each magazine is included with your subscription for your convenience. While you wait for your print issue to arrive, feel free to access the magazine digitally.
Once subscribed, you can view a digital copy of the magazine through any of these options below.
Once logged in, select “Rootless Living” in the top menu and your digital issues will appear. Enjoy!
To access your new digital issue platform, take these five easy steps below. (NOTE: You will only have to do this once). All following issues will be added to your library whenever a new issue is released.
2: Enter your email address (use the email you used to purchase the magazine).
3: Create a password.
4: Tap Register.
5: Tap on the Library tab to access all of your issues. Enjoy!
Having trouble logging in? We can help!
First, please make sure you have subscribed.
Not a subscriber? Click here.
Next, please make sure the email you are trying to log-in with is the same email that you used when you signed up for your subscription.
If you are still having trouble trying to log in on the app, click the profile icon in the bottom right corner to see which options pop up.
If the first option says “account”, you are already signed in.
If the first option says “sign in”, you will need to enter your email address and password to gain access to the app.
If you are unsure of your email and password for the app, or need to create one, please go here: https://rootlessliving.zinioapps.com/sign-up
If you need to reset your password to gain access to the app, please go here: https://rootlessliving.zinioapps.com/sign-in and click “forgot password.”
Manage your subscription by logging in here.
You can update your mailing address, view your account, renew, gift a subscription, or view your digital issues online.
If you have submitted writing samples or a query, our editorial team will review them and get back to you if the samples are a good fit for the type of content produced by Rootless Living Magazine. If you aren’t already a subscriber, and you’re interested in collaborating, we would encourage you to subscribe, so that you can familiarize yourself with the type of content produced. You can subscribe to Rootless Living magazine here. Otherwise, if you’re interested in writing for the magazine, please visit the Work With Us page.
Contributors to the magazine should fill out the form emailed to you by our Editorial Team, by the deadline, to request a copy. If you miss the contributor copy deadline for a print copy, please use the form sent by the Editorial Team to access your issue digitally. If the issue in which you contributed is not available for sale as a back issue, it means we are sold out.
To receive a copy of our media kit, please fill out the form here.